Frequently Asked Questions
Curious? We Love That About You
We’re here for all your questions—big or small. Whether you’re new to treatments or a seasoned pro,
our team’s ready to chat. Call us at 312‑643‑1333 or email info@thefitzmed.com
1.
I'm new to Tox and Filler, what should I book?
1. I'm new to Tox and Filler, what should I book?
Book a consultation to explore "Tox" or filler options. If you want treatment the same day, select “New Patient Tox” or “New Patient Filler.”
2.
Is the filler assessment done on the day of the appointment?
2. Is the filler assessment done on the day of the appointment?
Yes. If you book a filler appointment, the consultation and treatment occur during the same visit.
3.
How do I book or cancel an appointment?
3. How do I book or cancel an appointment?
To cancel or reschedule your appointment, please use the Patient Portal or call the clinic directly. We kindly ask that all changes be made at least 24 hours in advance. View our Cancellation Policy for more details.
4.
Do you offer "lip flips" using Tox?
4. Do you offer "lip flips" using Tox?
Yes, lip flips are available for a flat fee of $150.
5.
Do you sell gift cards?
5. Do you sell gift cards?
Yes, gift cards are available both in our online shop and at The Fitz.
6.
What are your prices?
6. What are your prices?
We provide detailed, transparent, and personalized treatment plans—pricing is shared during consultations and now viewable online through our Boulevard booking system. For questions, or help finding the right treatment, contact our Patient Concierge team at info@thefitzmed.com or 312‑643‑1333.
7.
What services can I receive if I am pregnant or breastfeeding?
7. What services can I receive if I am pregnant or breastfeeding?
Please call our office (312‑643‑1333) to discuss safe treatment options during pregnancy or breastfeeding.
8.
Where can I park at the Old Town location?
8. Where can I park at the Old Town location?
There is a LAZ garage across the street at 1639 N. Wells St. You can book a spot online or through the LAZ app, as well as through SpotHero. There is also a garage at Piper's Alley / Second City (230 W. North Ave.) and 1636 N. Wells St. These can both be booked through SpotHero as well. There is metered parking on Wells St. and North Ave.