◌ CO-FOUNDER
MICHELLE SHETTY
◌ CO-FOUNDER,
SUZIE CARROLL
OUR
STORY
Co-founders Suzie and Michelle met in 2016 while working together as aesthetic injectors. As their friendship grew, so too did their mastery of aesthetics, and both steadily grew large and loyal patient followings. With their passion for delivering gentle, yet impactful, results for their patients, Suzie and Michelle realized that they wanted more for their patients than the standard medspa experience.
“We noticed that there was a gap in the industry - there weren't many luxurious, high-end medical spas. Patients had to choose between physicians’ offices with outrageous prices or generic-feeling medical spas that all targeted the exact same demographic. The industry was leaning heavily on marketing to the young, white female. One day we sat down at a table and each wrote what we wanted for our patients. We both ended up writing the same thing: We want our patients to feel better about themselves when they leave their appointment, regardless if they receive a treatment.”
Suzie and Michelle were able to do just that for their patients when they opened The Fitz in the summer of 2020. After starting with a modest staff and relying on their long-time patients to help grow the business, Suzie and Michelle have grown The Fitz into one of the most successful medical aesthetics centers in Chicago. The Fitz has well-respected providers who are passionate about full-face rejuvenation and restorative skincare. The team is educated on treating different skin types and colors, and the staff is welcoming to all patients - no matter their backgrounds.
The Fitz is housed in a sophisticated space with state of the art technology, where patients can feel comfortable, experience five-star customer service, and receive excellent results.
Confident by design.
THE FITZ FEEL GOOD MISSION.
OUR MISSION ◌
We strive to serve patients in a way that makes them feel included from the moment they make an inquiry. Regardless of race, gender, shape, or orientation, each patient is treated with a custom treatment plan specific to them.
OUR VISION ◌
Our vision is to provide safe, natural, and noticeable results that translate our patients’ inner beauty, outward. We want each patient to feel validated and pampered, and to leave The Fitz feeling better than when they came in, regardless of whether they moved forward with a treatment.